HUTCHINSON, Kan. — IdeaTek Telcom of Buhler has announced the selection of Chad Ryder to fill the newly created position of Coordinator of Customer Experience. In this position, Ryder will develop innovative strategies to deliver remarkable customer service to IdeaTek’s rapidly growing client base in eight Kansas towns.

Ryder joined IdeaTek in July 2015 as a Customer Service Representative. Before IdeaTek, he served as Managing Principal of Big Stone Group and the Director of Community Transformation for Big Tree International in Kunming, China. He also worked as a Sales Executive for MegaPath Inc. in Denver.

Ryder earned a bachelor’s degree in communication, with minors in leadership & Biblical studies, from Colorado Christian University.