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State Won’t Make Final Payment On DMV Software

TOPEKA, Kan. (AP) – State revenue officials say Kansas will not pay the final 10 percent of its contract for a new $40 million motor vehicle system until problems are fixed.

The Kansas Department of Revenue notified the 3M Co. Thursday that it needs to improve the new software, which has caused long lines and frustration at motor vehicle offices across the state since it was installed seven weeks ago.

Donna Shelite, the state director of vehicles, told the Shawnee County Commission that as many as 73,000 records didn’t convert correctly to the new system.

It should be noted that the lines at the Reno County Courthouse were again long on Friday with the end of the line pushing into the Law Enforcement Center side of the complex in downtown Hutchinson. That’s not uncommon at the end of each month, but the line Friday was especially long.

The best way to handle tag renewals is to mail them in, and you’ll avoid the long lines.

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